NDIS Quality and Compliance Coordinator

NDIS Quality and Compliance Coordinator

Join a team where genuine care creates real impact

At Care & Connects, we are more than an NDIS provider — we are a passionate team committed to improving the lives of people living with disability through meaningful connection, quality support, and person-centred care.

As a growing  organisation delivering Supported Independent Living (SIL) and Community Participation supports across Adelaide, we pride ourselves on building a workplace that is inclusive, supportive, and focused on both participant and staff growth.

 Why Join Us?

• Permanent full-time position
• Competitive salary 
• Career growth opportunities
• Ongoing professional development
• Supportive and multicultural team culture
• Opportunity to make a genuine difference

 About the Role

We are seeking an experienced NDIS Quality and Compliance Coordinator to ensure compliance across our SIL homes and office. This role is responsible for maintaining NDIS Practice Standards, Code of Conduct compliance, and relevant WHS legislation.  

Key Responsibilities

• Develop, review and maintain company policies, procedures, and forms in line with NDIS Practice Standards and relevant legislation.
• Conduct internal audits across SIL homes, participants documentation, and service delivery
• Ensure readiness for NDIS Audits and regulatory reviews.
• Identify compliance gaps and coordinate corrective and improvement actions
• Manage risk registers and conduct regular risk assessments
• Monitor high-risk areas including medication management, restrictive practices, safeguarding, and WHS
• Manage incident review, investigation, and reportable incident submission to the NDIS Commission
• Conduct workplace inspection and maintain the WHS system and registers 
• Maintain audit schedules, compliance calendars, and action plans.

What We’re Looking For

• Minimum 2 years' experience in disability services in a similar role
• Demonstrated experience working with NDIS Practice Standards, Quality Indicators, and audit processes
• Proven experience managing incidents, complaints, investigations, and corrective actions.
• Strong understanding of WHS systems, risk management, and relevant legislation.
• Diploma or higher qualification in Community Services, Business Management, or a related field. 
• Current NDIS Check, WWCC, First Aid/CPR, and Driver’s Licence

Apply Now

Please submit your resume and cover letter outlining your suitability for the role.

For further information, contact: hr@careandconnects.com.au

Join Care & Connects and be part of a company where compassion, collaboration, and a commitment to quality are at the heart of everything we do.