Quality, Compliance & Safeguarding Officer
Job No:
CNC98
Location:
Adelaide
Quality, Compliance & Safeguarding Officer
Join a team where genuine care creates real impact
At Care & Connects, we are more than an NDIS provider — we are a passionate team committed to improving the lives of people living with disability through meaningful connection, quality support, and person-centred care.
As a growing organisation delivering Supported Independent Living (SIL) and Community Participation supports across Adelaide, we pride ourselves on building a workplace that is inclusive, supportive, and focused on both participant and staff growth.
Why Join Us?
- Permanent full-time position
- Competitive salary
- Career growth opportunities
- Ongoing professional development
- Supportive and multicultural team culture
- Opportunity to make a genuine difference
About the Role
We are seeking an experienced Quality, Compliance & Safeguarding Officer to ensure compliance across our SIL homes and office. This role is responsible for maintaining NDIS Practice Standards, Code of Conduct compliance, and relevant WHS legislation.
Key Responsibilities
- Develop, review and maintain company policies, procedures, and forms in line with NDIS Practice Standards and relevant legislation.
- Conduct internal audits across SIL homes, participants documentation, and service delivery
- Ensure readiness for NDIS Audits and regulatory reviews.
- Identify compliance gaps and coordinate corrective and improvement actions
- Manage risk registers and conduct regular risk assessments
- Monitor high-risk areas including medication management, restrictive practices, safeguarding, and WHS
- Manage incident review, investigation, and reportable incident submission to the NDIS Commission
- Conduct workplace inspection and maintain the WHS system and registers
- Maintain audit schedules, compliance calendars, and action plans.
What We’re Looking For
- Minimum 2 years' experience in disability services in a similar role
- Demonstrated experience working with NDIS Practice Standards, Quality Indicators, and audit processes
- Proven experience managing incidents, complaints, investigations, and corrective actions.
- Strong understanding of WHS systems, risk management, and relevant legislation.
- Diploma or higher qualification in Community Services, Business Management, or a related field.
- Current NDIS Check, WWCC, First Aid/CPR, and Driver’s Licence
Apply Now
Please submit your resume and cover letter outlining your suitability for the role.
For further information, contact: hr@careandconnects.com.au
Join Care & Connects and be part of a company where compassion, collaboration, and a commitment to quality are at the heart of everything we do.
